Privacy Policy

Effective Date: 15 January 2025

At dravionethis, we care deeply about how your information gets handled. This policy explains what we collect, why we collect it, and what rights you have. We're based in Australia, so we follow the Privacy Act 1988 and the Australian Privacy Principles. If something here doesn't make sense, get in touch and we'll clarify.

1. Information We Collect

Personal Information You Provide

When you interact with dravionethis, we collect details you share directly with us. This includes your name, email address, phone number, and any messages you send through contact forms. If you're subscribing to our learning programs, we'll ask for payment information too — though we don't store full card details ourselves.

Automatically Collected Data

Like most websites, we automatically gather technical information when you visit. This covers your IP address, browser type, device details, and which pages you look at. We use cookies and similar tracking tech to understand how people move through our site and what content resonates.

Third-Party Information

Sometimes we receive data from external sources. If you sign up through a partner referral or attend an event where we're present, we might get your contact details that way. We always make sure those sources have proper consent to share your information with us.

2. How We Use Your Information

We use what we collect for specific, practical reasons. Here's what that looks like in practice:

  • Processing your requests and delivering the services you've signed up for
  • Sending program updates, analysis results, and educational content you've opted into
  • Improving our website experience based on usage patterns and feedback
  • Responding to your questions and providing customer support
  • Meeting our legal obligations and protecting against fraud or misuse
  • Conducting research and analysis to enhance our financial education offerings

Important: We don't sell your personal information to anyone. Period. We're not in the business of trading data — we're here to provide quality financial analysis and education.

3. Legal Basis for Processing

Under Australian privacy law, we need a valid reason to handle your information. Here's what applies to us:

Purpose Legal Basis
Service delivery and program enrollment Contract performance
Marketing communications Consent (you can withdraw anytime)
Website analytics and improvements Legitimate business interests
Fraud prevention and security Legal obligation and legitimate interests
Responding to legal requests Legal obligation

4. Sharing Your Information

We share your data with select third parties, but only when necessary. Here's who gets access and why:

Service Providers

We work with trusted companies that help us operate — payment processors, email platforms, hosting services. These providers can only use your information to perform their specific tasks for us, and they're bound by confidentiality agreements.

Legal Requirements

If we're legally required to disclose information — say, in response to a court order or regulatory request — we will. We'll notify you when possible, unless doing so would violate the law or undermine a legitimate investigation.

Business Transfers

Should dravionethis be acquired or merge with another entity, your information would transfer as part of that transaction. We'd notify you before your data becomes subject to a different privacy policy.

5. International Data Transfers

Some of our service providers operate servers outside Australia. When your information leaves the country, we ensure those destinations have adequate privacy protections in place. We use standard contractual clauses and other safeguards recognized under Australian law.

Currently, data might be transferred to providers in the United States and Singapore. These transfers happen only when essential for service delivery, and we've confirmed that appropriate security measures exist.

6. Your Privacy Rights

You have significant control over your personal information. Under the Privacy Act 1988, you can:

  • Access your data: Request a copy of what we hold about you
  • Correct inaccuracies: Ask us to fix information that's wrong or incomplete
  • Delete your information: Request removal of your data (subject to legal retention requirements)
  • Restrict processing: Limit how we use your information in certain circumstances
  • Withdraw consent: Opt out of marketing communications or data processing based on consent
  • Lodge a complaint: Contact the Office of the Australian Information Commissioner if you believe we've mishandled your data

To exercise these rights, send us an email at support@dravionethis.com with your request. We'll respond within 30 days — though complex requests might take a bit longer. We'll keep you updated if that's the case.

7. Data Security Measures

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. This includes:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage with access limited to authorized personnel only
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and privacy practices
  • Multi-factor authentication for internal systems

While we work hard to protect your data, no system is completely foolproof. If we become aware of a breach that poses serious harm, we'll notify you and relevant authorities as required by law.

8. Data Retention

We keep your information only as long as needed for the purposes outlined in this policy. Here's what that means practically:

Data Type Retention Period
Account and profile information Duration of relationship plus 3 years
Financial transaction records 7 years (tax and compliance requirements)
Marketing preferences Until you withdraw consent
Website analytics data 26 months (aggregated)
Support correspondence 3 years after resolution

After these periods, we securely delete or anonymize your data. In some cases, we're legally required to keep records longer — particularly for financial and tax purposes.

9. Cookies and Tracking

We use cookies and similar technologies to make our site work properly and understand how visitors engage with our content. Most browsers accept cookies automatically, but you can adjust your settings to decline them if you prefer.

Types of Cookies We Use

  • Essential cookies: Required for basic site functionality like security and navigation
  • Analytics cookies: Help us understand which pages get visited and how people use the site
  • Preference cookies: Remember your settings and choices for a better experience

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect how the site functions for you.

10. Children's Privacy

Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent or guardian and believe your child has provided us with personal data, contact us immediately and we'll delete it.

11. Changes to This Policy

We review this privacy policy regularly and update it when our practices change or legal requirements shift. The "Effective Date" at the top shows when it was last revised. Material changes will be communicated through email or a prominent notice on our website before they take effect.

Continuing to use our services after changes go live means you accept the updated policy. If you disagree with modifications, you can close your account or stop using our services.

12. Third-Party Links

Our website might link to external sites that we don't control. This privacy policy doesn't cover those third-party platforms. We encourage you to read their privacy policies before sharing any information there. We're not responsible for how other organizations handle your data.

Contact Us About Privacy

If you have questions about this policy, want to exercise your privacy rights, or need to report a concern, reach out to us:

dravionethis
Shop 167 Oxford St
Bondi Junction NSW 2022
Australia

Email: support@dravionethis.com
Phone: +61 404 045 015

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please indicate that in your subject line.